Travel Alert: Northeast and Upper Midwest Winter Weather
Winter weather in the Northeast and Upper Midwest may impact our operations. In preparation for this storm, American Airlines has issued a travel alert, which includes our hubs in New York, Philadelphia and Washington, D.C.
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Our alert allows customers, whose travel plans may be impacted by this inclement weather, to rebook without change fees. Customers can reschedule their travel on aa.com by retrieving their reservation or contact American reservations at +1-800-433-7300 in the U.S. or Canada. Customers calling from outside the U.S. or Canada should check aa.com for our worldwide reservation phone numbers. Customers are also encouraged to check the status of their flight on aa.com.
If an American flight has been canceled or delayed for more than 60 minutes, customers may also request a full refund by visiting our website. Customers who booked through a travel agent are requested to contact their agency directly.